Councillors
& Officers
A guide to the ward councillors and key Camden officers linked to the Brunswick, outlining who represents the estate, their respective roles, and how residents can contact them.
Ward Councillors and Their Role
Your ward councillors are elected representatives for the local area. They support residents by raising issues with Camden Council, providing guidance on rights and responsibilities, and helping ensure that concerns about repairs, services, safety or estate management are heard by the correct departments. Councillors may attend TRA meetings, respond to resident queries, and request updates from Camden officers where matters require follow-up.
Councillors cannot resolve repairs or housing issues directly, and they do not manage Camden departments. Their role is to represent residents, request information, escalate concerns when appropriate, and help ensure that Camden services operate fairly and transparently.
Your Ward Councillors (Paste-ready placeholders):
• Cllr Name – [email protected]
• Cllr Name – [email protected]
• Cllr Name – [email protected]
(These will be replaced with real names and emails.)
Housing Officers and Estate Teams
A number of Camden officers support the day-to-day running of the Brunswick. Their roles include estate management, repairs liaison, safety compliance, and oversight of contracted services such as caretaking and waste. These officers provide essential links between the TRA, Camden departments, and the contractors working across the estate.
Housing officers can help with issues in shared areas, building safety queries, confirmation of Camden responsibilities, and follow-up on repair matters that have not progressed as expected. Compliance officers and specialist teams may become involved when safety checks, inspections or technical assessments are required.
Key Camden Roles for the Brunswick (Paste-ready placeholders):
• Housing Officer, Brunswick Estate — [email protected]
• Estate Services Manager — [email protected]
• Compliance or Fire Safety Officer — [email protected]
• Repairs Liaison Officer — [email protected]
• ASB Officer (Anti-Social Behaviour) — [email protected]
(Naming these by role keeps the page durable even when staff change.)
How Councillors and Officers Work With the Community
Councillors and officers work with residents and the TRA in different ways. Officers manage services and provide operational information. Councillors support residents, help escalate issues, and request updates from Camden when matters require attention. Together they help ensure the estate is managed safely, fairly, and in line with Camden policies.
Officers may provide written updates to the TRA on repairs, safety checks, compliance matters or ongoing works. Councillors may attend TRA meetings, raise questions on behalf of residents, and support clear communication between Camden and the community. While neither group can guarantee specific outcomes, both play important roles in ensuring that concerns are heard and that services operate transparently.
Contact Routes and When to Use Them
Residents can contact councillors or officers directly, depending on the issue. Repairs inside homes must always be reported through Camden’s repairs system, while urgent safety concerns should be raised with Camden immediately. Councillors are most useful when issues remain unresolved, when clarification is needed, or when residents feel that services have not responded adequately. Officers are essential for estate management, shared-area repairs, and building safety questions requiring professional inspection.
Clear contact routes help ensure the right team responds without delay. The TRA can offer guidance on the best route to take and can raise issues collectively when several residents are affected. The aim is to keep communication simple and to ensure that everyone understands who is responsible for what.
Summary of Contact Purposes (Paste-ready placeholders):
Councillors: escalation, oversight, clarity, policy questions, unresolved matters
Housing Officers: repairs in shared areas, service standards, estate management
Compliance/Safety Officers: inspections, fire safety queries, building standards
ASB Officer: anti-social behaviour reports affecting shared areas
Further contact details and related resources are available via the links on this page.
Resident Handbook
Full tenancy rules and responsibilities.
View the complete guide →
Ward Councillors
Your elected representatives for the local area.
Link: Scrolls to Article 1 →
Camden Officers
Key roles responsible for the Brunswick estate →
On this page
Ward Councillors and Their Role →
Housing Officers and Estate Teams →
Working With the Community →
Contact Routes →